Description
Reviews
Description
Streamline reservations, enhance guest experiences, and optimize operations with an intelligent AI voice assistant tailored for hotels.
Core Functions
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Smart Room Reservations
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Automatically adjusts for real-time room availability, pricing, and booking policies.
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Integrates waitlist management during peak seasons. (optional)
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Sends reservation confirmations via email.
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Provides pre-arrival reminders and post-stay satisfaction surveys with Google review prompts.
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Personalized Guest Recognition
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Identifies repeat guests via phone/email, tracking preferences (e.g., room type, amenities, view preferences).
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AI-Driven Recommendations
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Suggests room upgrades, amenities, or experiences based on guest history.
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Alerts staff to guest allergies or special accommodations (e.g., hypoallergenic pillows, dietary needs).
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Accessibility & Special Requests
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Manages extra requests like wheelchair accessibility, baby cribs, connecting rooms, or pet-friendly accommodations.
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Concierge & Hotel Services
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Handles requests for dining, spa appointments, and tour bookings.
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Provides real-time updates on hotel events, check-in/out policies, and local attractions.
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Seamless Payment Processing
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Secure Stripe/credit card payments with PCI-compliant encryption.
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Human Handover Protocol
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Transfers complex queries to live agents for a seamless guest experience.
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Voice & Custom Branding
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Male/female voice options with localization support.
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AI voice agent is knowledgeable about hotel location, history, and offerings (if trained with provided material).
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Output Channels
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24/7 Local Phone Line: Handle inbound calls with natural-sounding AI.
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Website Chat Widget: Embeddable booking interface for direct reservations.
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API Integration: Connect to existing PMS, CRM, or loyalty systems. (optional)
Input Sources
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Calendar Sync: Real-time integration with SimplyBook.me or hotel PMS.
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Client Database: Auto-update guest profiles via Excel/CSV uploads or CRM sync.
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Call Analytics: Export call logs to Excel for performance review or compliance.
Core Systems & Integrations
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Voice AI: ElevenLabs (natural speech synthesis) + Vapi.ai (conversational AI framework).
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Automation: Make.com for workflows (e.g., post-booking confirmations, feedback surveys).
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Communications: Twilio for call routing and SIP trunking.
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Scheduling: SimplyBook.me or hotel PMS for real-time calendar management.
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Security: End-to-end encryption, GDPR/CCPA compliance, and audit trails.
Analytics & Reporting
Track booking trends, peak occupancy periods, and guest satisfaction.
Generate reports on call resolution rates, upsell success, and special request trends.
Competitive Advantages ✅ Cost Efficiency: Reduce staffing costs for routine inquiries. ✅ Scalability: Handle unlimited concurrent calls during peak seasons. ✅ Personalization: Convert first-time guests into loyal customers with tailored experiences. ✅ Compliance: Secure payment processing and GDPR-ready data handling.
Subscription Plans ✅ Free Test Subscription (2 Weeks): Experience AI booking automation with a demo setup. ✅ Monthly Plan: Ideal for short-term efficiency boosts and seasonal peaks. ✅ Annual Plan: Best value for a fully automated, year-round booking system.
Get Started Today! 🚀 Transform your hotel with AI-powered reservation automation. Choose your plan and start taking bookings! 🔗 Sign up for the free test today—no credit card needed!