Streamline reservations, enhance guest experiences, and optimize operations with an intelligent AI voice assistant tailored for hotels.

Core Functions

1. Smart Room Reservations

   • Automatically adjusts for real-time room availability, pricing, and booking policies.

   • Integrates waitlist management during peak seasons. (optional)

   • Sends reservation confirmations via email.

   • Provides pre-arrival reminders and post-stay satisfaction surveys with Google review prompts.

2. Personalized Guest Recognition

   • Identifies repeat guests via phone/email, tracking preferences (e.g., room type, amenities, view preferences).

3. AI-Driven Recommendations

   • Suggests room upgrades, amenities, or experiences based on guest history.

   • Alerts staff to guest allergies or special accommodations (e.g., hypoallergenic pillows, dietary needs).

4. Accessibility & Special Requests

   • Manages extra requests like wheelchair accessibility, baby cribs, connecting rooms, or pet-friendly accommodations.

5. Concierge & Hotel Services

   • Handles requests for dining, spa appointments, and tour bookings.

   • Provides real-time updates on hotel events, check-in/out policies, and local attractions.

6. Seamless Payment Processing

   • Secure Stripe/credit card payments with PCI-compliant encryption.

7. Human Handover Protocol

   • Transfers complex queries to live agents for a seamless guest experience.

8. Voice & Custom Branding

   • Male/female voice options with localization support.

   • AI voice agent is knowledgeable about hotel location, history, and offerings (if trained with provided material).

Output Channels

• 24/7 Local Phone Line: Handle inbound calls with natural-sounding AI.

• Website Chat Widget: Embeddable booking interface for direct reservations.

• API Integration: Connect to existing PMS, CRM, or loyalty systems. (optional)

Input Sources

• Calendar Sync: Real-time integration with SimplyBook.me or hotel PMS.

• Client Database: Auto-update guest profiles via Excel/CSV uploads or CRM sync.

• Call Analytics: Export call logs to Excel for performance review or compliance.

Core Systems & Integrations

• Voice AI: ElevenLabs (natural speech synthesis) + Vapi.ai (conversational AI framework).

• Automation: Make.com for workflows (e.g., post-booking confirmations, feedback surveys).

• Communications: Twilio for call routing and SIP trunking.

• Scheduling: SimplyBook.me or hotel PMS for real-time calendar management.

• Security: End-to-end encryption, GDPR/CCPA compliance, and audit trails.

Analytics & Reporting
Track booking trends, peak occupancy periods, and guest satisfaction.

Generate reports on call resolution rates, upsell success, and special request trends.

Competitive Advantages ✅ Cost Efficiency: Reduce staffing costs for routine inquiries. ✅ Scalability: Handle unlimited concurrent calls during peak seasons. ✅ Personalization: Convert first-time guests into loyal customers with tailored experiences. ✅ Compliance: Secure payment processing and GDPR-ready data handling.

Subscription Plans ✅ Free Test Subscription (2 Weeks): Experience AI booking automation with a demo setup. ✅ Monthly Plan: Ideal for short-term efficiency boosts and seasonal peaks. ✅ Annual Plan: Best value for a fully automated, year-round booking system.

Get Started Today! 🚀 Transform your hotel with AI-powered reservation automation. Choose your plan and start taking bookings! 🔗 Sign up for the free test today—no credit card needed!